Customer Story

Efficiency meets innovation: TAKRAF Group redesigns the business card process digitally with Lemontaps

 With Lemontaps, the TAKRAF Group is driving forward its digital transformation: paper is being replaced by smart processes, internal workflows are being streamlined and sustainability is being consistently promoted. The company is thus setting another example for digital transformation and resource conservation.

22.09.20254 min reading time
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Company

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The TAKRAF Group is a global leader in machinery and equipment for opencast mining with headquarters in Leipzig, Germany. With around 1,000 employees at international locations, it develops, plans and supplies systems and solutions for opencast mining, bulk material handling and industrial processing. The company is known for innovative technologies, customized engineering solutions and digital transformation in the mining industry. The TAKRAF Group operates worldwide and supports customers from project planning through construction and commissioning to plant operation.

Location

Leipzig, Germany

Industry

Mining

Company size

1000+

Website

https://www.takraf.com

Nadine Weichert, Corporate Communications Manager at the TAKRAF Group, was responsible for the internal introduction of the Lemontaps platform. This not only optimized the company's internal processes, but also underlined its pioneering role in the use of digital technologies within the mining industry.

Paper processes at odds with digital transformation

Before the switch to digital business cards, handling paper cards was time-consuming and inefficient:

  • Time-consuming administration: The request process was highly manual and required many steps.
  • A lot of work after events: contacts and leads had to be typed in manually and transferred to the CRM.
  • Old-fashioned impression: paper cards seemed neither innovative nor in keeping with the character of a technologically leading company.
  • Environmental impact: The use of paper clearly contradicted the concept of sustainability and led to unnecessary waste.

"The digitalization of our business card management was an important step in our internal digital transformation - and the solution is perfectly tailored to our needs."

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Nadine Weichert 

Corporate Communications Manager

Successful implementation: efficient and up-to-date

The introduction of Lemontaps brought tangible improvements for the TAKRAF Group:

  • No more repeat orders: changes of position or new employees do not require costly reprints.
  • Strengthened corporate image: The use of digital business cards underlines the TAKRAF Group's positioning as an innovative employer and industry pioneer.
  • Added value for employees: Simplified processes ensure less administrative work and more time for important projects.
  • Simple contact capture: Thanks to the integrated business card scanner, contacts at trade fairs and events can be captured immediately and automatically transferred to the CRM system - without manual typing.

"Thanks to the introduction of Lemontaps, we were able to significantly reduce our administrative workload and also present ourselves innovatively and sustainably to our globally active customers at trade fairs, meetings and events of all kinds."

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Nadine Weichert

Corporate Communications Manager

Lemontaps: A reliable partner for the future

The TAKRAF Group is convinced of the cooperation with Lemontaps. The platform offers a solution that is both functional and future-proof:

  • User-friendliness: Intuitive operation, easily accessible for all employees.
  • Scalability: Expansions to include new locations, subsidiaries or users are possible at any time.
  • Personal service: Individual advice during the purchasing process and fast, reliable support during operation.
  • Security standards: 100% GDPR-compliant, developed and hosted in Germany, TÜV-certified.

With Lemontaps, the TAKRAF Group has found a modern and efficient solution for digital contact exchange. The platform enables secure, sustainable and lean processes - and therefore fits perfectly with the goals of a globally active company.

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