Our customer service means:
Personal - through and through
At Lemontaps, we make sure you get the first-class customer service you deserve. We are here for you if you have any questions, problems or other challenges to overcome or would like to provide feedback on our software. For us, a personal connection with our customers is extremely important so that we know exactly how we can improve our product even further for you so that you have the best experience with Lemontaps.
Our services at a glance
The Lemontaps Helpcenter
Helpful information to answer your questions - In our Help Center you have immediate access to all relevant information about our software at any time.
Personal customer hotline
We are happy to assist our corporate customers by telephone at any time.
Support Desk - Ticketing System
Leave us a message via the support chat in your account. We usually respond within several hours.
Leave us a message at [email protected]. We usually reply within several hours.
In-App Explanations
We also provide various explanations in the account itself, for example, to learn how to tap the map.
Rollout in 30 minutes - no IT project & no capacity required
1. setup of the management platform
After an order has been placed, the platform can be set up and tested independently via the self-service functions before rollout.
- approx. 30 minutes
3. Shipping your NFC business cards
We will send the cards to you in approx. 1-2 weeks after print confirmation.
- 2-3 days
5. Distribute digital business card to employees
The digital business card can be sent to every employee via email with a single click.
- Ready for the rollout
Optional: 2. Design arrangement of the individualized NFC business cards
You send us your wishes and logo and we design a proposal for you. As soon as we receive the print confirmation, the cards go into production.
- approx. 10 minutes
4. Your personal check-in call
We check your settings in a video conference and help you finalize everything for the rollout.
- approx. 30 min
Create digital business card
for free
The Starter Profile is free of charge.
No payment details necessary.
No installation necessary.
