Our customer service means:
Personal - through and through

At Lemontaps, we make sure you get the first-class customer service you deserve. We are here for you if you have any questions, problems or other challenges to overcome or would like to provide feedback on our software. For us, a personal connection with our customers is extremely important so that we know exactly how we can improve our product even further for you so that you have the best experience with Lemontaps.

Our services at a glance

The Lemontaps Helpcenter

The Lemontaps Helpcenter

Helpful information to answer your questions - In our Help Center you have immediate access to all relevant information about our software at any time.

Personal customer hotline

Personal customer hotline

We are happy to assist our corporate customers by telephone at any time.


Support Desk - Ticketing System

Leave us a message via the support chat in your account. We usually respond within several hours.



Leave us a message at [email protected]. We usually reply within several hours.

In-App Explanations

In-App Explanations

We also provide various explanations in the account itself, for example, to learn how to tap the map.

Rollout in 30 minutes - no IT project & no capacity required

1. setup of the management platform

After an order has been placed, the platform can be set up and tested independently via the self-service functions before rollout.

  • approx. 30 minutes

3. Shipping your NFC business cards

We will send the cards to you in approx. 1-2 weeks after print confirmation.

  • 2-3 days

5. Distribute digital business card to employees

The digital business card can be sent to every employee via email with a single click.  

  • Ready for the rollout

Optional: 2. Design arrangement of the individualized NFC business cards

You send us your wishes and logo and we design a proposal for you. As soon as we receive the print confirmation, the cards go into production.

  • approx. 10 minutes

4. Your personal check-in call

We check your settings in a video conference and help you finalize everything for the rollout.

  • approx. 30 min

Create digital business card
for free

Start free of charge 
The Starter Profile is free of charge

The Starter Profile is free of charge.

No payment details necessary

No payment details necessary.

No installation necessary

No installation necessary.

Hand with digital business card on cell phone
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